Why You Should Hire Us.
Design is a skill that is best cultivated in a collaborative environment, and Superawesome provides that for us.
Integrating design into your company is not a small task, and having a full time designer on staff in your company is just one of the steps you can take in order to do so.
As an agency you can get on board at any time, we possess a wide variety of skills needed to consider your software product, or a website well designed.
Our main advantages remain our company culture, vast experience with multifaceted projects, and a team in which each individual brings their own strengths to the table. It’s something we’ve been creating and nurturing for years.
We're going to get along great if you:
- Understand the value of design, and view it as a differentiator with actual business value that can benefit your company.
- Are able to discuss design from your users' perspectives and leave personal preferences aside.
- Have metrics that will guide us in the design decision making.
- Can make yourself available for us to ask questions.
We probably won't be the best fit if you:
- Think of design as the final step of a project that makes it look nice.
- Can describe the task at hand as “easy, and you just need it done”.
- Are more likely to suggest solutions, instead of asking questions.
- Consider that design is the most important aspect of a product.
Please consider these lists to be guidelines in determining whether we might be a good agency for you, rather than rules.
If in doubt, get in touch.
How to get along with your design agency.
Having gone through many experiences with different kinds of clients, we've decided to put together a document outlining the basics of designer-client relationship, that sets the proper expectations, and facilitates productive collaboration.
Here's a checklist outlining the process we go through in order to kick your project off.
This part of the process is free of charge.
- Initial contact.
- Informative meeting/email discussion.
- Receive and process a formal project brief.
- Determine project setup (long or short term).
- Check schedule and propose rough timeframe.
- Prepare and send an estimate/quote.
- Collect company information.
- Determine billing preferences.
- Prepare and sign contract.
- Issue invoice and receive advance payment.
- Confirm kick-off date, or reschedule.
- Create a formal internal project briefing.
- Conduct team meeting.
- If necessary set up project phases and divide work.
- Make introductions between client and team and mark the official kick-off.
This is a cycling phase (similar to a sprint in agile-talk), and can be repeated as many times as necessary.
- Define and schedule a work block.
- Schedule a review session.
- Quality assurance and testing.
- Settle outstanding invoices.
- Prepare all graphic assets in appropriate formats, and deliver.
- Grant access to code repository or send .zip archive.
- 🎉 🍾 🍻
We offer several billing setups, depending on the project at hand. At the moment most of our billing is based on the billable hour, but we're constantly experimenting with this as we're well aware of its shortcomings.
If you are interested, you can read our thoughts on pricing design services.
Each invoice is a sum of billable hours/days for a given billing cycle. Productivity multipliers can be applied (see below).
Estimate of hours/days needed to complete the project + contingency in case of scope change or unforeseen circumstances.
You receive a fixed quote for the job. Project needs to have a fixed scope or a time frame in order to be eligible.
Larger contracts can be set up as retainers which means you commit to a certain number of hours/days per month (1 year minimum) and enjoy a discounted rate.
Are you a startup?
First of all, that's awesome!
We love working with young, smart people flipping traditional business on its head.
Superawesome 💖 startups.
This is exactly why we want to be very up-front with you, and put it out in the open:
- we don't accept equity as compensation,
- age, or size of your company will not affect our rates.
That said, we are more than willing to work with you in order to find the best possible way for you to be able to afford our services.