Why You Should Hire Us.
Design is a skill that is best cultivated in a collaborative environment, and Superawesome provides that for us.
Integrating design into your company is not a small task, and having a full time designer on staff in your company is just one of the steps you can take in order to do so.
As an agency you can get on board at any time, we possess a wide variety of skills needed to consider your software product, or a website well designed.
Our main advantages remain our company culture, vast experience with multifaceted projects, and a team in which each individual brings their own strengths to the table. It’s something we’ve been creating and nurturing for years.
We're going to get along great if you:
- Understand the value of design, and view it as a differentiator with actual business value that can benefit your company.
- Are able to discuss design from your users' perspectives and leave personal preferences aside.
- Have metrics that will guide us in the design decision making.
- Can make yourself available for us to ask questions.
We probably won't be the best fit if you:
- Think of design as the final step of a project that makes it look nice.
- Constantly put the pressure on through unrealistic deadlines.
- Are more likely to suggest solutions, instead of asking questions.
- Consider that design is the most important aspect of a product.
Please consider these lists to be guidelines in determining whether we might be a good agency for you, rather than rules.
If in doubt, get in touch.
How to get along with your design agency.
Having gone through many experiences with different kinds of clients, we've decided to put together a document outlining the basics of designer-client relationship, that sets the proper expectations, and facilitates productive collaboration.
At the moment most of our billing is based on billable time, but we're constantly experimenting with this as we're well aware of its shortcomings.
If you are interested, you can read our thoughts on pricing design services.
We consider 4-5 hours of productive time per day to be a healthy, sustainable pace for our team.
Each invoice is a simple sum of billable time for a given month.
You receive a fixed quote for a very specifically scoped out job.
Commit to a certain number of days per week and enjoy a discounted rate.
The unit of time that we use for billing and scheduling is a day. If a client signs off on a single work order — or multiple tiny ones — that don’t add up to a full day’s work, it’s still billed as a full day.
All invoices go out on the first of the month and are generally due on receipt. Advance payments are treated the same as retainers, in that we work towards the balance and invoice the difference on the first of next month.
All of our time is tracked through Harvest, and all customers are able to receive a detailed timesheet along with their invoice on request.
You should know about:Productivity multipliers.
Efficiency can be a major issue on projects with time-based billing. Expectations can wildly differ, and trust is easily shaken, especially in the beginning of the relationship.
Our take on tackling this issue is the so called “productivity multiplier”, where a base hourly rate is multiplied with it in order to adjust the rate to the corresponding work output.
- Rate 1 has the PM of 1 (base rate)
- Rate 2 has the PM of 0.75 (25% discount)
- Rate 3 has the PM of 0.5 (50% discount)
It's important to note that it's completely at our discretion to apply these modifiers, and clients can not request for them to be applied.